Firstly, let me say how much my children and I enjoyed ourselves yesterday in your children’s section. They chose princess and superhero sticker books from your Bargain Books section and cheap square paperbacks from your round racks as birthday presents for their friends. My daughter enjoyed reading the Princess Tiana book with the light-up characters, and my son zoomed around the train table.
I suppose I should first apologize if the Fancy Nancy and Berenstain Bear books are re-shelved incorrectly. They did indeed try their best to put them back neatly.
In fact, their behavior upstairs was so stellar that I suppose I let my guard down on our trip to the check-out.
For that’s when all hell broke loose.
While I was requesting gift receipts, Annabel ran away to hide by one of the registers. Luke, of course, followed, and I had to chase after them, leaving my wallet and purchases in waiting while I dragged them back to stand at my feet. Annoyed already, I believed my travail to be nearly over.
But then Luke, in full force, shouted, “Go away, poo-poo!” This was directed at me.
I had no choice, really, except to put him on time-out near another register. As you can imagine, this was neither successful nor did it deflect your other customers’ stares at all.
Upon signing my credit card receipt, I thought we were out of the woods. I was sadly mistaken.
Luke, mesmerized by your golden display of Godiva chocolate boxes, just couldn’t contain himself, despite my warnings of “Luke, NO TOUCH!”
As you can probably guess, Luke knocked over the chocolates, which prompted me to quickly pull him back. I did NOT mean him to fall over into the bookshelf. I know, your other customers’ shocked stares and gasps were most warranted at this point.
I then snatched my bag of books, tucked Luke under my arm like a football (yes, he is three), and gripped Annabel by her wrist. Yes, WE were the screaming family leaving your store yesterday.
We were also the family who took up one of your parking spaces while I berated my children for ten minutes in the car for their behavior.
Please, accept our deepest apologies. I sincerely hope that you will allow us back into your store again.
Very Truly Yours,
P.S. I’m sure that someday soon (?), I will laugh about this day.
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